Overview

Last 30 days · Linear-clone workspace

Total conversations

1,247

+12% this week

Deflection rate

73%

+4 pts vs last month

Avg. response time

2.3s

−0.4s vs last week

Escalation rate

18%

−2 pts vs last month

Recent conversations

8 shown

Sarah Chen

Does the Pro plan include Roadmaps?

Resolved2 min ago

Marcos Rivera

I need to cancel my subscription and get a refund.

Escalated8 min ago

Priya Nair

How do I connect Linear-clone to GitHub?

Resolved14 min ago

Tom Whitfield

Are you SOC 2 certified?

Activejust now

Aiko Tanaka

Can I upgrade mid-cycle without losing data?

Resolved31 min ago

David Osei

We need custom roles for our enterprise team.

Escalated45 min ago

Lena Fischer

What's the difference between Pro and Business?

Resolved1 hr ago

James Park

The Slack integration stopped syncing after yesterday.

Escalated2 hrs ago

Knowledge sources

5 files

pricing.md

4.2 KB · 2 days ago

features.md

11.8 KB · 2 days ago

integrations.md

7.1 KB · 5 days ago

security.md

5.6 KB · 1 week ago

billing.md

3.9 KB · 1 week ago

Today at a glance

New conversations34

Resolved by AI27

Escalated to human7

Avg. CSAT4.8 / 5